RRA Step 2 (SOL anchored to TODAY; moved-out UX) — FIXED + Cart/Paid Gate (Idalia gating)

Utility details & contacts

Fields marked * are required. If a provider or landlord email is not supplied, we’ll route the packet by mail using the address you enter. ?

Rent abatement — plain-English overview ?

What it is: A request for a prorated rent reduction/credit from your landlord or property manager when extended power outages made the unit uninhabitable under essential-services / warranty-of-habitability rules.

Who pays/responds: Your landlord or property manager — not the utility company. Utilities do not issue rent credits or payments.

What it’s based on: Florida PSC county-level outage snapshots (about every 3 hours). Each positive snapshot counts as 3 hours. A day is capped at 18 hours. You select only the days that actually affected you within your occupancy window.

Utility verification: In addition to PSC snapshots, we send a separate verification request to your utility provider to confirm outage dates/times for your service address. This is for evidence only — not for payment.

Baby steps:

Enter your tenant and landlord/property-manager details.
Click Load PSC snapshots and review outage days for your county.
Select the days that impacted you (you control what to claim).
Provide monthly rent and occupancy dates (used only to estimate a prorated credit).
Optional: add a signature, then continue — we generate your packet.
We send two items: (a) your rent-abatement packet to the landlord/property manager, and (b) a verification letter to your utility to confirm outage days at your address (no payment requested from the utility).

Important: PSC evidence is county-level (not your exact address). Final outcomes depend on landlord/property-manager verification. This tool is informational, not legal advice.

Estimator only. We never bill based on rent; it’s used to propose a reasonable abatement. You can adjust in Step 3.

Are you still living at this rental address? ?

No — I’ve moved out

We’ll ask for your vacate date and mailing address.

Yes — I’m still living here

Use the service address for notices and credit.

Monthly rent & occupancy dates

Monthly rent amount paid ($) ?

Occupancy start * ?

Occupancy end *

We never bill based on your rent. Rent is used only to estimate a reasonable daily credit for verified outage days (you can adjust those assignments in Step 3). To keep claims timely and defensible, we cap the look-back at the most recent five years minus 30 days. The 30-day buffer preserves time for mailing and processing so you don’t risk falling outside statute-of-limitations windows. Example for today: eligible service dates are (today − 5y + 30d) → today. This tool is informational and not legal advice.

Contacts & signatures

Tenant / Service customer

Full name * Email * Phone * ? Service address (street & number) *

City *

State *

ZIP *

Signature for PDFs (optional)

Signature name (printed) Upload signature image (optional) ?

Utility provider (Electric)

Provider name * Electric account # *

Provider email ?

Provider phone

Provider address (street)

City

ZIP

Landlord / Property manager

Name * Mailing address (street) *

City *

ZIP *

Email ?

Phone * ?

Lease account # ?

Utility outage (PSC) history

Utility credit (electric) County: — Selected: 0 days • 0.00 h Snapshots: 0 / 0

Utility type

ZIP (from Step 1)

County (from ZIP)

Show 5-year county history if my occupancy dates have no outage days. ?
Per public PSC records for your ZIP’s county, the combined hours shown are across the named weather events below. Select the dates you know (or reasonably believe) affected you.

Ready. County: —. Click “Load PSC snapshots”.

Only selected days are included in your packet.

Total (selected)	Snapshots (>0)	Est. hours
All storms	0	0.00

Florida PSC reports ~every 3h. Positive snapshot = 3h. A day can cap at 18 h. Evidence is county-level and grouped by storm.

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